Effective Date: 01 January 2026
Last Updated: 01 June 2026
CBET Master is developed, operated and supported by ABNO Softwares International Ltd.
This Privacy Policy explains how personal data is collected, used, stored, shared and protected when users access or interact with CBET Master, the CBET Master website, QAB tenant portals, certificate verification services, support channels and related platform features.
ABNO Softwares International Ltd is a Kenyan education technology company providing digital platforms for institutional automation, CBET assessment management, ePOE readiness and related education technology services.
CBET Master is a digital assessment management platform designed to support Qualification Awarding Bodies, QAIs, institutions and authorized users in managing CBET assessment workflows.
EduBridge is the trainee-facing platform that supports ePOE, assessment readiness and evidence submission workflows where applicable.
This Privacy Policy applies to:
This policy does not replace any separate agreement, MoU, data processing addendum or institutional policy between ABNO and a QAB, QAI or institution.
Where there is a signed MoU or Data Protection Addendum, that agreement shall guide the specific processing relationship between ABNO and the relevant QAB or institution.
For data submitted into CBET Master by a QAB, QAI, institution or authorized officer:
This means the QAB or institution determines why assessment, candidate, staff, trainee and institutional data is collected and used.
ABNO processes such data to provide, host, support, maintain, secure and improve CBET Master and related platform services.
For website enquiries, onboarding requests, executive briefing forms, support forms and general business communications submitted directly to ABNO, ABNO may act as the Data Controller for that interaction.
Depending on how CBET Master is used, we may process the following categories of data.
When you submit a form on the CBET Master website, we may collect:
For onboarding, tenant setup and implementation, we may process:
Where authorized by a QAB or institution, CBET Master and related integrations may process:
CBET Master may process:
When users access CBET Master, we may collect:
Where certificate verification is enabled, the system may process:
Certificate verification should display only the information necessary to confirm authenticity.
Where enabled, CBET Master may process records related to:
Where payment or clearance workflows are enabled, the platform may process:
CBET Master should not store full card details unless explicitly supported through a compliant payment provider.
We may collect personal data from:
We process personal data for the following purposes:
Depending on the context, personal data may be processed based on:
Where consent is required from candidates, trainees, students, staff or other users, the relevant QAB or institution is generally responsible for obtaining and maintaining that consent unless otherwise agreed in writing.
We do not sell personal data.
Personal data may be shared only where necessary and lawful, including with:
ABNO does not disclose QAB or candidate data to unauthorized third parties.
We apply reasonable technical and organizational measures to protect personal data.
These may include:
Users must also protect their accounts by keeping login credentials confidential and avoiding password sharing.
Each QAB has its own CBET Master tenant portal.
Users should only access data and workflows assigned to their QAB, institution, role or permission level.
CBET Master is designed so that one QAB should not access another QAB's data.
Sensitive settings should be limited to authorized administrators only.
The QAB, QAI or institution is responsible for ensuring that data submitted to CBET Master is accurate, lawful, complete and properly authorized.
This includes:
ABNO may support data formatting, upload, validation and troubleshooting, but the QAB or institution remains responsible for approving the correctness of official institutional and assessment data.
Personal data is retained only for as long as reasonably required for:
Retention periods may vary depending on the nature of the data, the QAB's requirements and applicable regulatory obligations.
Where a QAB or institution terminates use of CBET Master, ABNO may support reasonable data export, transition or deletion processes subject to:
ABNO may retain limited records where required for legal, compliance, audit, backup, dispute resolution or business continuity purposes.
Subject to applicable law, data subjects may have rights relating to their personal data, including:
Where CBET Master processes data on behalf of a QAB or institution, requests relating to candidate, trainee, staff, assessment or institutional data should generally be directed to the relevant QAB or institution.
ABNO will provide reasonable technical assistance where the request relates to data processed or stored in CBET Master.
Some trainees or learners using systems connected to CBET Master may be minors.
Where data relates to minors, the relevant QAB or institution must ensure that collection and processing is lawful, properly authorized and supported by appropriate notices, consent or institutional mandate where required.
ABNO processes such data only for authorized platform, assessment, ePOE, support, reporting, certification or system administration purposes.
The CBET Master website and portals may use cookies or similar technologies to:
Users may adjust browser settings to block cookies, but some platform features may not work properly without essential cookies.
Some hosting, backup, communication or technical service providers may process data outside Kenya.
Where cross-border processing is necessary, ABNO will take reasonable steps to ensure that personal data remains protected and is handled in line with applicable data protection requirements and contractual obligations.
The CBET Master website or portals may contain links to third-party websites or services.
ABNO is not responsible for the privacy practices, content or security of third-party websites not operated by ABNO.
Users should review the privacy policies of any external websites they visit.
Users of CBET Master must:
ABNO may suspend or restrict access where misuse, security risk or unauthorized activity is suspected.
Where ABNO becomes aware of a personal data breach or security incident affecting CBET Master, ABNO will take reasonable steps to:
Users and QABs should promptly report suspected unauthorized access, password compromise, data misuse or system abuse.
ABNO may use contact details submitted through website forms or business engagements to respond to enquiries, provide onboarding information, schedule briefings, send platform updates or communicate about related services.
ABNO will not use QAB candidate or trainee assessment data for unrelated marketing.
Users may request to stop receiving non-essential marketing communications.
System, security, support and account-related messages may still be sent where necessary.
Where certificate verification is enabled, CBET Master may allow authorized stakeholders to verify certificate authenticity.
Verification results should be limited to the information reasonably necessary to confirm whether a certificate is valid, issued by the relevant QAB or institution, and linked to the stated qualification or assessment outcome.
ABNO and QABs should avoid exposing unnecessary personal data through public verification pages.
ABNO may update this Privacy Policy from time to time to reflect changes in the law, platform features, security practices or operational requirements.
The updated version will be posted on the CBET Master website with the revised effective date.
Material changes may be communicated through the website, platform notice or official communication channels.
For questions about this Privacy Policy, CBET Master data handling, support or privacy-related requests, contact:
ABNO Softwares International Ltd
Kaka House, 3rd Floor
Maua Close, Off Parklands Road
Westlands, Nairobi, Kenya
Email: info@abnosoftwares.com
Phone: +254 792 550 077
Website: https://cbetmaster.com
Where a privacy concern relates to data controlled by a QAB, QAI or institution, the user should first contact the relevant QAB or institution.
Where the concern relates to ABNO's operation of CBET Master, users may contact ABNO using the details above.
Users may also lodge a complaint with the relevant data protection authority where applicable.
CBET Master is built to support credible, traceable and secure digital CBET assessment.
ABNO is committed to protecting personal data, respecting institutional responsibilities and supporting QABs and institutions in handling assessment data responsibly.
CBET Master powers assessment and verifiable certification.
EduBridge powers trainee evidence readiness.
Data protection supports trust across the CBET ecosystem.
