Cookie Policy

Effective Date: 01 January 2026
Last Updated: 01 June 2026

CBET Master is developed, operated and supported by ABNO Softwares International Ltd.

This Cookie Policy explains how cookies and similar technologies may be used on the CBET Master website, login pages, QAB tenant portals, certificate verification pages, support pages and related platform services.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online platform.

They help the website or platform remember information about your visit, such as login status, preferences, device details, session activity and security settings.

Cookies help CBET Master work properly, remain secure and provide a smoother user experience.

2. Where This Cookie Policy Applies

This Cookie Policy applies to:

This Cookie Policy should be read together with the CBET Master Privacy Policy, Data Protection Notice and Terms of Use.

3. Why We Use Cookies

CBET Master may use cookies and similar technologies to:

  • Keep the website and portal working correctly
  • Support secure login sessions
  • Remember user preferences
  • Protect against unauthorized access
  • Detect suspicious login activity
  • Improve website and platform performance
  • Understand how visitors use the public website
  • Support form submissions
  • Maintain user sessions inside tenant portals
  • Improve support and troubleshooting
  • Support certificate verification security
  • Measure website traffic and user interaction

We do not use cookies to sell personal data.

4. Types of Cookies We Use

4.1 Essential Cookies

These cookies are required for the website or platform to function.

They may support:

  • Secure login
  • User authentication
  • Session management
  • Form submission
  • Security checks
  • Tenant portal access
  • Password reset flows
  • Certificate verification stability

Without essential cookies, some parts of CBET Master may not work properly.

Essential cookies cannot usually be switched off through the platform because they are necessary for operation and security.

4.2 Security Cookies

These cookies help protect CBET Master, QAB tenant portals and user accounts.

They may support:

  • Login protection
  • Fraud prevention
  • Suspicious activity detection
  • Session timeout
  • Access control
  • Protection against automated abuse
  • Prevention of unauthorized access

Security cookies help protect QAB, institutional, candidate, assessment and user data.

4.3 Preference Cookies

These cookies help remember user choices.

They may support:

  • Preferred language
  • Remembered portal selection
  • Interface preferences
  • Previously selected QAB tenant
  • Accessibility preferences where enabled

These cookies make the user experience smoother but are not used to change official assessment records.

4.4 Performance and Analytics Cookies

These cookies help ABNO understand how visitors use the public CBET Master website.

They may collect information such as:

  • Pages visited
  • Time spent on pages
  • Clicked buttons
  • Browser type
  • Device type
  • General location such as country or region
  • Referral source
  • Form interaction patterns

This information helps ABNO improve the website, user journey, login flow and support experience.

Analytics should be configured to avoid unnecessary collection of personal data.

4.5 Functional Cookies

Functional cookies support enhanced website or platform features.

They may help with:

  • Remembering completed form fields where appropriate
  • Improving support request experience
  • Remembering user preferences
  • Supporting portal finder functionality
  • Supporting smooth movement between public website and QAB tenant portals

These cookies improve usability but are not intended to replace system access controls.

4.6 Third-Party Cookies

Some cookies may be placed by approved third-party service providers that support CBET Master operations.

These may include providers for:

  • Website analytics
  • Hosting and security
  • Support tools
  • Email or notification services
  • Embedded forms
  • Payment or communication services where enabled

Third-party cookies are only used where necessary for platform operation, improvement, support or agreed services.

ABNO does not permit third-party cookies to be used for unauthorized access to QAB, candidate or assessment data.

5. Cookies in QAB Tenant Portals

Each QAB may have its own CBET Master tenant portal, for example:

https://{qabcode}.cbetmaster.com

Cookies used inside tenant portals may support:

  • User login
  • Session management
  • Role-based access
  • Security checks
  • User preferences
  • Dashboard stability
  • Audit and access monitoring
  • Support troubleshooting
  • Portal performance

Users should only access the tenant portal assigned to their QAB, institution or authorized role.

6. Cookies in the Public Login Selector

The CBET Master login selector at:

https://cbetmaster.com/login

may use cookies to support:

  • Portal search
  • Portal redirection
  • Security checks
  • Remembering a selected QAB portal where appropriate
  • Helping users return to the correct tenant login page

The login selector should not publicly display all QAB tenant portals by default.

7. Cookies in Certificate Verification

Where certificate verification is enabled, CBET Master may use cookies and technical logs to support:

  • Verification page stability
  • Security checks
  • Prevention of misuse
  • Basic usage analytics
  • Protection against automated abuse
  • Troubleshooting verification errors

Certificate verification should only display information necessary to confirm authenticity.

8. Cookies and Personal Data

Some cookies may process personal data or become linked to personal data when a user logs into CBET Master.

Examples may include:

  • User account session identifiers
  • IP address
  • Device information
  • Login activity
  • User role
  • Tenant portal access records
  • Support or error logs

Any personal data processed through cookies is handled in line with the CBET Master Privacy Policy and Data Protection Notice.

9. Cookie Consent

Where required, CBET Master may request user consent before using non-essential cookies such as analytics or preference cookies.

Essential cookies may be used without separate consent where they are necessary for platform operation, security, authentication or service delivery.

Users may be given options to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage cookie preferences
  • Change cookie settings later

10. Managing Cookie Preferences

Users may manage cookies through:

  • The cookie banner or cookie settings panel where available
  • Browser settings
  • Device settings
  • Privacy or security tools

Most browsers allow users to:

  • View cookies
  • Delete cookies
  • Block cookies
  • Block third-party cookies
  • Set cookie preferences per website

Blocking essential cookies may affect login, security, portal access, form submission or other platform functions.

11. Cookie Retention

Cookies may remain on a user’s device for different periods.

Session Cookies

These are temporary cookies that usually expire when the browser is closed or the session ends.

They may support:

  • Login sessions
  • Secure portal use
  • Temporary form activity
  • Security checks

Persistent Cookies

These remain for a set period unless deleted earlier.

They may support:

  • User preferences
  • Remembered portal selection
  • Analytics
  • Security controls
  • Performance improvements

Cookie retention periods may vary depending on purpose, platform configuration and browser settings.

12. Similar Technologies

CBET Master may use technologies similar to cookies, including:

  • Local storage
  • Session storage
  • Pixels
  • Tags
  • Log files
  • Device identifiers
  • Analytics scripts
  • Security tokens

These technologies may support authentication, security, analytics, performance and user experience.

13. Third-Party Websites

CBET Master may contain links to third-party websites or services.

Examples may include:

  • EduBridge
  • Payment providers
  • Communication services
  • Support tools
  • External institutional systems

ABNO is not responsible for cookies used by third-party websites not operated by ABNO.

Users should review the cookie and privacy policies of third-party websites they visit.

14. EduBridge

Trainees may be redirected from CBET Master to EduBridge for ePOE, assessment readiness and guided registration workflows.

EduBridge may use its own cookies and similar technologies.

Users accessing EduBridge should review the relevant EduBridge privacy and cookie information.

15. Updates to This Cookie Policy

ABNO may update this Cookie Policy from time to time to reflect:

  • Changes in platform features
  • Changes in cookies used
  • Changes in analytics or support tools
  • Legal or regulatory updates
  • Security improvements
  • Operational changes

The updated Cookie Policy will be posted on the CBET Master website with the revised date.

16. Contact Us

For questions about this Cookie Policy or how CBET Master uses cookies, contact:

ABNO Softwares International Ltd
Kaka House, 3rd Floor
Maua Close, Off Parklands Road
Westlands, Nairobi, Kenya

Email: info@abnosoftwares.com
Phone: +254 792 550 077
Website: https://cbetmaster.com

17. Final Statement

Cookies help CBET Master provide a secure, reliable and user-friendly digital assessment experience.

They support website performance, tenant login, portal security, user preferences, certificate verification and platform improvement.

CBET Master powers assessment and verifiable certification.

EduBridge powers trainee evidence readiness.

Responsible cookie use supports a safer and smoother CBET digital experience.